Frequently Asked Questions

What is the sizing?

inStrydes accommodate any foot size and geometry since we construct each insert from your individual measurements.

How Durable are inStrydes?

inStrydes are more durable than current off-the-shelf options, and just as durable as current medical orthotic options.

What are inStrydes made of?

Unlike most insole brands, we don’t use traditional foam but a reinvented version. InStrydes are made from our patent-pending lattice material, called Foam 2.0. Not only does this allow us to 3D print 100% of the insole, but it also improves comfort and support, promotes airflow, and reduces odor. Instead of layering and gluing different materials together, we vary comfort and support throughout the lattice structure without adding any thickness or weight.

What is the shipping policy?

All orders are processed within a few business days from Winston-Salem, North Carolina with shipping time and cost dependent on each order’s delivery destination.

What is the refund policy?

Customers can receive a full refund for 30 days after receiving their inStrydes if they aren’t completely satisfied.

What is the warranty policy?

We can replace damaged inStrydes free of charge up to 1 year after the purchase.

Do you have any additional questions?

Reach out and our team will get back to you as soon as possible.

Contact Us